How to Modify Tickets with Etihad Airways Manage Booking?
Posted by : Andrew Ronalds
Last Updated on : October 29, 2025
When it comes to luxurious air travel, Etihad Airways stands out as one of the most trusted and luxurious airlines in the world. As the national carrier of the United Arab Emirates (UAE), Etihad offers you not only top-class in-flight services but also a seamless digital experience on the ground. One of its most useful online tools is the Etihad Airways Manage Booking feature. This self-service option allows you to view, modify, or enhance your existing flight reservations in just a few clicks.
Fly smarter with Etihad. Manage your itinerary anytime and enjoy a hassle-free flying experience from start to finish.
What is the Etihad Airways Manage Booking?
The Etihad Airways Manage My Booking feature is a one-stop online portal that lets you view, modify, and personalize your flight trips. It is available on the official website and mobile app. This service enables you to control every detail of your journey without contacting customer service or visiting the airport.
Whether you want to change your flight dates, select a preferred seat, add extra baggage, or update your contact information. The Etihad Airways Manage Booking tool gives you the flexibility to manage everything conveniently online.
How to Manage Etihad Airways Booking?
After booking the flight, if you wish to check or manage your booking. You can use the Etihad Airways Manage Your Booking from the website.
When you book a flight, your reservation is assigned a PNR, which stores all travel information, like route, fare class, your details, seat type, meals, and baggage allowance. The Manage Booking system connects directly to Etihad’s reservation database. Any change made online whether it is a date change, upgrade, or seat selection is instantly updated in Etihad’s global system.
- You have to visit the official website of Etihad Airways.
- On the home page, you can find the “My Booking” feature.
- Now, select the “My Booking” option.
- You can access the trip details by entering the reservation number with your first and last name.
- After entering the details, the trip details will appear on the screen.
- Later, you can see the list of services for the trip based on the fare, route, and mileage program status eligibility.
- After that, you can choose any one of them and proceed accordingly.
– Flight status.
– Seat selection.
– Add baggage.
– Check-in.
– Special needs.
– Flight change or cancellation.
– Apply for priority check-in.
- Choose the preferred service, depending on your needs.
- Henceforth, you must pay for add-ons, and if there is a change or cancellation, you may be charged a fee.
Etihad Airways Manage Booking via Mobile App
Etihad’s mobile app takes convenience to the next level. This mobile-friendly experience ensures you are always in control of your travel plans, wherever you are. Through the app, you can:
- View all bookings in one dashboard
- Make real-time flight changes
- Receive push notifications for delays or gate changes
- Download mobile boarding passes
- Access your Etihad Guest Miles balance.
What You Can Do with Etihad Airways Manage Booking?
The Etihad Airways Manage Booking tool provides you with maximum flexibility. There are features and services you can access for your flight booking.
View and Edit Flight Details
You can check your entire itinerary, including flight numbers, departure and arrival times, terminal details, and layovers. If any updates are needed, you can easily modify your travel dates or routes (depending on your fare rules and availability).
Change or Cancel Flights
Plans change and Etihad understands that. Through the Manage Booking section, you can:
- Change flight dates or times
- Switch destinations (on select tickets)
- Cancel your booking (with applicable refund rules)
If your ticket type allows changes or cancellations, you can complete the process online without calling the airline. Etihad also provides real-time fare differences and applicable change fees before confirming any modification.
Seat Selection
Some fare types may include free seat selection, while others may charge a small fee. The Manage Booking tool allows you to:
- View the seat map
- Select or change your seat
- Upgrade to “Extra Legroom” or “Preferred” seats for added comfort
Extra Baggage Allowance
If you need to purchase additional luggage, you can do so through the Manage Booking section. This not only saves you time at the airport but also offers discounted pre-booking rates compared to airport prices.
Upgrade Your Class
With Etihad Airways Manage Booking, you can upgrade your seat from Economy to Upper Class directly. You can either:
- Use Etihad Guest Miles for the upgrade, or
- Pay the fare difference online
This feature is ideal if you wish to experience Etihad’s world-class premium cabins without rebooking your entire flight.
Add Special Requests
Etihad ensures your comfort and needs are met. All these requests can be made under the “Special Requests” section in Manage Booking. You can request:
- Special meals (vegetarian, gluten-free, halal, diabetic, etc.
- Assistance for older or those with disabilities
- Infant bassinets or child meals
- Medical aid or oxygen supply
Update Contact Information
Etihad must have your latest contact details for updates or flight changes. You can change your email, phone number, and contact information at any time before your journey.
Download Itinerary
Need a copy of your booking confirmation or e-ticket? You can download or print your itinerary and payment receipts instantly through the Etihad Airways Manage Booking section.
Etihad Airways Manage Booking for Group Reservations
For those traveling in groups, Etihad also offers an easy way to manage multiple tickets under a single booking reference. The group leader or booking manager can log in using the PNR and make changes for all travelers at once, including seat selection, meal preferences, or additional services.
Etihad Airways Manage Booking for Etihad Guest Members
Etihad Guest members receive personalized offers and faster service when managing bookings online. If you are an Etihad Guest member, you can enjoy additional benefits:
- Log in directly to your account and view all upcoming trips in one place.
- Earn miles on every modification or upgrade.
- Redeem miles for seat upgrades, extra baggage, or lounge access.
Upgrade your comfort today! Log in to Manage Booking and select your preferred seat or class upgrade.
Refunds, Vouchers, and Travel Credit
Etihad offers three refund within Manage Booking and you can track refund status directly within Manage Booking, which is an added transparency feature many airlines still lack.
Direct Refunds: For refundable tickets, refunds are automatically credited to the original payment mode within 7–14 days.
Travel Vouchers: For partially used or non-refundable tickets, you can opt for Etihad Travel Credit, valid for up to 12 months.
Refund via Travel Agent: If you booked through an agent, Etihad’s system sends refund authorization electronically to the agency for processing.
Sports Equipment and Musical Instruments
Etihad Airways Manage Booking allows declaration and advance payment for special baggage. Therefore, declaring these in advance helps avoid airport delays.
- Surfboards
- Golf kits
- Bicycles
- Violins or large instruments
Etihad Airways Flight Change Policy: Use Manage Booking
Before making changes, it is essential to understand Etihad Airways flight change policy. Moreover, with the Etihad Airways manage booking tool, you can make modifications.
- Flexibility varies by fare type. Saver fares have stricter conditions, while Flex fares offer more freedom for changes.
- Changes depend on availability and fare differences. If the new flight is more expensive, the difference must be paid.
- You can make changes up to two hours before departure.
- Date changes are allowed on both domestic and international routes, provided the ticket is still valid.
Etihad often waives change fees during emergencies, pandemics, or travel disruptions, allowing you to reschedule their flights at no additional cost.
Etihad Extras to Add by Manage Booking

etihad airways manage your booking
Etihad gives you the opportunity to enhance the travel experience by adding extras through the Manage Booking portal. Moreover, with the Etihad Airways manage booking tool you can:
- Lounge Access – Enjoy premium lounges in Abu Dhabi and other airports around the world.
- Chauffeur Service – For Business and First Class passengers in select destinations.
- Travel Insurance – Add protection for trip cancellations, medical emergencies, and lost baggage.
- Excess Baggage Discount – Pre-pay for additional luggage online for a cheaper rate.
- Pre-order Duty-Free Items – Some routes allow you to pre-book in-flight shopping items.
Tips for Smoothly Manage Etihad Airways Booking
You can access your Etihad Airways Manage Your Booking smoothly by following certain steps.
- Always review your fare conditions before making modifications.
- Download your updated itinerary after every change.
- Check visa and travel requirements before rescheduling international flights.
- Use the Etihad mobile app for real-time updates and boarding passes.
- Log in as an Etihad Guest member to earn or redeem miles during modifications.
Why Use Etihad Manage Booking?
There can be various reasons to use the Etihad Airways Manage Booking feature:
- 24/7 Accessibility: Manage your trip anytime, from anywhere.
- Save Time: Avoid long customer service calls or airport queues.
- Transparency: You get to view all applicable fees before confirming changes.
- Customization: Tailor your travel experience according to your preferences.
- Confirmation: Receive updated itineraries immediately after making changes.
What are the Different Methods to Contact Etihad Airways?
Meanwhile, there are many modes to contact a live agent of Etihad by email, social media, chat, or phone.
Speak on a Phone Call
- Dial the toll-free number that is mentioned on the official website.
- Select your preferred language to follow the IVR instructions.
- After the IVR command, choose a key to speak to the agent.
- Now, the executive will connect the call and mention all the details or concerns, you have.
Connect with Email Support
If you have any queries or complaints, you can drop a mail and Etihad will reply with a solution within 24 hours. When you mail Etihad email support, you can also attach documents if required.
- Visit the official website of Etihad.
- Go to the help section.
- Here, click on the “Contact Us” option.
- You will find the “email us” option and click on that.
- Compose the email regarding the issue.
- Hence, send the mail to the support team.
Communicate via Social Media
Nevertheless, Etihad Airways has accounts on social media platforms, like Facebook, Instagram, and Twitter, where a live agent helps resolve your issue. Etihad Airways replies to the messages and tries to help you the most.
Conclusion
The Etihad Airways Manage Booking feature is a perfect example of how modern airlines are making travel more flexible and stress-free. Whether it’s changing your flight, selecting your seat, upgrading your class, or adding extra services, this tool puts control directly in the hands of travelers.
With its simple interface, transparent pricing, and instant confirmation system, Etihad ensures that managing travel plans is no longer a hassle but an effortless digital experience. So, next time you fly with Etihad Airways, remember your booking is always just a click away from complete control.
Frequently Asked Questions
Can I change my Etihad Airways flight date online?
You can change your flight date or time through the “Manage Booking” section on Etihad’s website or mobile app, depending on your fare rules and availability.
Can I cancel my Etihad Airways ticket and get a refund?
Refund eligibility depends on your fare type. Most refundable tickets can be canceled online, and refunds are credited back to your payment mode.
How can I add extra baggage to my Etihad booking?
You can go to the Etihad website and log in to Manage Booking, select “Add Baggage,” and pay for additional allowance online at discounted rates.
Is it possible to upgrade my seat using Etihad Guest Miles?
Etihad Guest members can upgrade to a higher class using their miles directly through Manage Booking.
What if I made my Etihad booking through a travel agent?
If you booked through a travel agent, some changes may need to be done via the agent. However, you can still view your itinerary and add certain services on Etihad’s website.
Ready to take control of your journey? Visit Etihad Airways Manage Booking and modify your travel plans in minutes.


