Frontier Airlines Name Change Policy – Updated 2024

There may be situations when you don’t plan to but have to correct or change the name on your airline ticket due to an error or legal name change. The first concern is how to manage your ticket without incurring hefty fees. Frontier Airlines provides a transparent and manageable name change policy that allows you to amend details before departure. Moreover, fees may be involved depending on the nature of the change. If you find any part of the process unclear, contact Frontier Airlines’ customer service for assistance.

What is Frontier Airlines Name Change Policy?

Frontier Airlines allows passengers to correct typos or make legal name changes before departure, ensuring the name on their ticket matches the one on their identification. Although Frontier’s name change policy provides flexibility, it’s essential to follow specific rules to avoid delays.

• You must request a name change at least 48 hours before departure.
• Minor typographical errors (e.g., misspelled first or last name) can typically be corrected without a fee.
• Legal name changes due to marriage, divorce, or other reasons require supporting documentation such as a marriage certificate or legal name change document.
• If you have booked your through a third-party site or travel agency, you must contact them directly to make any necessary changes

Same-Day Frontier Airlines Name Change Policy

Frontier Airlines only allows name changes on the same day of departure. Any name changes or corrections must be made at least 48 hours before your flight to avoid complications. In rare cases, Frontier may allow changes closer to departure, but additional fees may apply.

24-hour Policy for Frontier Airlines Name Change

Frontier Airlines offers a 24-hour grace period from the time of booking, during which you can make changes, including name corrections, free of charge. This policy applies to all ticket types if you make the booking at least seven days before the scheduled departure date.

Change Name Policy for Various Frontier Airlines Fares

The ability to change the name on your ticket also depends on the fare type you purchased. Frontier Airlines offers several fare categories, each with different levels of flexibility.

Standard Economy Fares

Passengers with Standard Economy fares can correct minor name errors for free within the first 24 hours of booking. After this period, any name changes may be subject to a fee, and legal documentation may be required for significant changes.

Discount Den Fares

Discount Den members have some flexibility regarding flight changes, but name changes still follow the standard policy. You can make minor corrections without a fee, but you will likely have to pay a fee for significant name changes.

The Works Bundle

If you’ve purchased “The Works,” Frontier’s most flexible fare option, you can make changes, including name corrections. You may even be eligible to make specific name changes without any additional fees.

How to Change Your Name on Frontier Airlines: Step-by-Step Process

Frontier Airlines allows passengers to change or correct their names in several ways, depending on the type of change required. This includes using the “Manage My Booking” tool on their website, contacting customer service, or visiting the Frontier ticket counter at the airport. Below is a detailed guide to walk you through each name change method.

Change Your Name Through Frontier Airlines Manage Booking Tool

One of the easiest ways to correct or change your name on Frontier Airlines is through their online “Manage Booking” feature.

Steps:

• Visit Frontier Airlines Website: Start by visiting the official Frontier Airlines website at flyfrontier.com.
• Log in or Access Booking: You can log in to your Frontier account using your username and password. You can still access your booking using the confirmation code and the passenger’s last name if you don’t have an account.
• Navigate to Manage Booking: Locate the “Manage Booking” section on the homepage or under the ‘My Flights’ tab.
• Enter Booking Details: To retrieve your flight details, you must enter your booking reference number and last name.
• Select Name Change Option: Once your flight details are displayed, look for the option to correct or change the passenger’s name. This option is typically found in the modification section.
• Submit Required Documentation: When you make a legal name change (e.g., due to marriage, divorce, etc.), you must upload supporting documents such as a marriage certificate, court order, or government-issued ID that reflects the name change.
• Review Fees and Pay: Frontier Airlines will show the fee for changing your name if applicable. You should pay fees for minor corrections (such as typos) which are typically waived, but significant name changes may cost $75 to $150.
• Confirm Changes: After you complete the payment and submit the documentation, you will receive a confirmation email stating that the system has processed your name change.

Important Tip: Always double-check the updated ticket details to ensure that the name matches the identification document you’ll use for your flight.

Change Your Name by Calling Frontier Airlines Customer Service

If you prefer speaking to someone directly, contact Frontier Airlines’ customer service to request a name change. This method is beneficial if you can’t access the online system or your situation is more complex.

Steps:

• Call Frontier Customer Service: Dial Frontier Airlines’ customer service number at +1 (801) 401-9000.
• Provide Booking Information: Please provide your booking reference number, flight details, and the exact name on the current ticket.
• Explain the Name Change: Clearly state whether you’re correcting a minor typo or changing a legal name.
• Submit Legal Documents: If it’s a legal name change, you must email or fax legal documentation such as a marriage certificate, divorce decree, or court order.
• Review and Pay Fees: The representative will inform you if the fees are involved. You will also need to process payment over the phone.
• Receive Confirmation: Once processed, you will receive a confirmation email with updated ticket details reflecting the name change.

Important Tip: Call customer service before your flight to ensure ample time to process the name change. In case, you need further assistance, you can call us at +1(855) 456-0694 

Change Your Name at the Frontier Airlines Airport Counter

Visiting the Frontier Airlines counter can be an effective option for last-minute changes or if you’re already at the airport. This method is best for minor corrections, as more complex name changes requiring documentation may take time to process.

Steps:

• Arrive Early: Head to the Frontier Airlines counter at the airport, ideally a few hours before your scheduled departure.
• Speak to an Agent: Provide the booking reference number, your current flight details, and the correct name you want on the ticket.
• Provide Legal Documentation: If necessary, provide legal documentation such as a marriage certificate or name change order.
• Pay Any Required Fees: You must pay the name change fee at the counter if required.
• Receive Updated Ticket: The agent will give you an updated boarding pass once they process the name change.

Important Tip: Last-minute name changes at the airport can sometimes result in delays, so it’s always best to attempt to change your name before arriving.

Name Change for Third-Party Bookings

If you booked your flight through a third-party website or travel agency, contact them directly to make any name changes. Third-party booking agents often have their own policies and may charge additional fees. However, Frontier’s name change policy will still apply, and you will likely need to provide the same documentation as with direct bookings.

What are the Name Change Fees at Frontier Airlines?

The cost of changing the name on a Frontier Airlines ticket depends on the nature and timing of the change.

• Minor Typo Corrections: Typically free if requested within 24 hours of booking or if the error is small.
• Legal Name Changes: If you provide legal documentation such as a marriage certificate or court order, we can waive this fee.
• Significant Name Changes: Fees range from $75 to $150, depending on how close the request is to the departure date and the fare type.
• Last-Minute Changes: Frontier Airlines allows you to change your name at least 48 hours before departure. Frontier Airlines discourage last-minute name changes, as they may not always be possible.

Frontier Airlines offers a flexible name change policy that allows passengers to make minor corrections or significant name changes when necessary. To avoid extra fees, you must review your booking details immediately after purchase and make any needed corrections as soon as possible. Whether it’s a simple typo or a legal name change, Frontier Airlines provides several options to help ensure your name matches your identification before you board your flight.

For further assistance, contact Frontier Airlines customer service or visit their Frontier Airlines official website to manage your booking and request a name change.

Frequently Asked Questions

Can I change the name on my Frontier Airlines ticket?

Yes, Frontier Airlines allows passengers to change the name on their ticket, whether it’s due to a spelling error or a legal name change. You can do this via the “Manage Booking” tool on the website, by calling customer service, or by visiting the airport counter.

How much does changing the name on a Frontier Airlines ticket cost?

The cost for a name change on a Frontier Airlines ticket typically ranges from $75 to $150. The cost will depend upon the complexity of the change and how close to the departure date it is. Simple name corrections (e.g., minor spelling errors) may be free of charge within 24 hours of booking

What documents do I need for a legal name change on my Frontier Airlines ticket?

You must provide supporting documentation for legal name changes (e.g., due to marriage or divorce). Documents such as a marriage certificate, court order, or government-issued ID reflecting the name change. You can submit the documents via the online portal, through customer service, or at the airport.

Can I make a name change at the airport?

Yes, you can make a name change at the Frontier Airlines counter at the airport. But this is only recommended for last-minute corrections. To avoid delays, it is best to make changes before arriving at the airport.

Can I correct a typo in my name for free?

Frontier Airlines allows minor name corrections, such as fixing a typo, free of charge within 24 hours of booking. After that window, a fee may apply.

How far in advance should I request a name change?

You should request a name change at least 48 hours before your flight. Frontier may not process name changes for last-minute requests, especially if they involve legal documentation.

What happens if I don’t change my name on the ticket before my flight?

If the identification you present matches the name on your ticket, you are allowed to board. Therefore, ensuring the name on your ticket matches your ID before your departure is crucial.

Can I transfer my Frontier Airlines ticket to someone else?

Frontier Airlines does not allow passengers to transfer tickets to someone else. The name change policy is intended to correct or update the ticket with the correct name of the original passenger. The policy will not let you transfer ownership of the ticket.